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Shipping & Returns
RETURN BY MAIL FOR STORE CREDIT ONLY
- Returns are accepted within 14 days of the mail delivery date & fulfillment of in-store pickups, in Collingwood only.
- Please email us with your order number and the item(s) you wish to return so that we have it on record. The original order number must be written on the outside of the package or the original packing slip must be included inside the package
- Bring your original invoice or order confirmation email along with the item(s) you would like to return, to Metra Fashion House, 93 Hurontario Street, Collingwood ON
- All items must have their original tags attached and be unworn/unwashed/undamaged.
- Customer is responsible for shipping fees that are being sent back to us
SORRY, NO MONETARY REFUNDS, STORE CREDIT ONLY.